Stack Internal Support

Stack Internal Release Notes

Applies to:
Starter
Organization

Week of September 28, 2026

Major New Features

  • Starter workspaces and new plans: Teams can now create a Stack Internal workspace themselves, invite colleagues, and begin connecting knowledge sources. Starter and Organization plans offer ways to begin and grow.
  • Custom roles and invitations: Enterprise administrators can create and manage roles tailored to their teams. Starter workspace owners can invite colleagues.
  • Custom sources: Organizations can register a source for knowledge that lives outside the built-in connectors, then bring that content into Stack Internal through the Content Ingestion API.

Updated Functionality

  • Easier source setup: Connector pages explain account requirements more clearly, and Chat provides one place to begin connecting a source.
  • More useful audit logs: Administrators can filter workspace activity by person, event type, and date range.

API Updates

  • Content Ingestion API: Developers can create, update, and delete knowledge records for a registered custom source.
  • Trust scores in knowledge results: When available, search results include a machine-readable score that helps applications assess the knowledge they retrieve.

Bug Fixes

  • Google Docs syncing now retries temporary Google service errors instead of stopping the entire sync.
  • The Analytics page no longer shows a second vertical scrollbar or lets its sidebar drift while scrolling.

Week of September 21, 2026

Major New Features

  • Microsoft Teams source: Connect Microsoft Teams to bring knowledge from supported public channels into Stack Internal.
  • Analytics dashboard: View workspace activity, questions, answer engagement, helpful answers, searchable knowledge, and knowledge credit usage.
  • Audit log viewer: Authorized administrators can view workspace activity in Control Center.

Updated Functionality

  • The knowledge credits chart now separates usage from Chat, expert validation, connected AI tools, and the API.
  • Source setup pages give clearer guidance on which accounts can connect to Google Docs, Slack, and Microsoft Teams.

API Updates

  • The same usage and engagement measures shown in Analytics are available through the production Analytics API.

Bug Fixes

  • Large Google Docs syncs can resume from their saved progress after an interruption.
  • Large documents and an indexing problem in one workspace are less likely to delay knowledge search updates for other workspaces.

Week of September 14, 2026

Updated Functionality

  • On mobile, the Chat question box stays visible above the keyboard while you type.

Bug Fixes

  • People who request expert validation can receive the completion notice even when their Slack account must be matched by email.

Week of September 7, 2026

Bug Fixes

  • Focusing the Chat question box on an iPhone no longer zooms the page and makes the controls difficult to reach.

Week of August 31, 2026

Updated Functionality

  • Administrators can edit an existing OAuth application’s name, description, redirect addresses, and permitted access instead of recreating it.

API Updates

  • Workspace member search now supports exact user IDs, making it easier for integrations to find the right member.

Week of August 24, 2026

Updated Functionality

  • Employees can begin single sign-on from their organization’s identity provider, such as its application dashboard.
  • After an expert validates an answer, the person who asked can receive a notice with the review outcome.

Week of August 17, 2026

Bug Fixes

  • Long Chat conversations are less likely to fail when their history grows beyond the AI model’s input limit.

Week of August 10, 2026

Updated Functionality

  • Chat’s Sources menu shows which knowledge sources are available and provides connection guidance suited to the user’s permissions.
  • The sign-in page includes a link to login help.

Bug Fixes

  • Numbered lists in Chat answers keep their numbering and associated citations.
  • The workspace members page keeps its search, filters, sorting, and page position after an administrator changes a member’s role or activation status.

Week of August 3, 2026

Bug Fixes

  • Chat navigation opens the correct workspace conversation page.
  • Scrolling through a long Chat conversation is steadier as an answer arrives.

Week of July 30, 2026

Major New Features

  • Stack Internal launched for existing customers: Ask questions in Chat and see answers with their sources and trust labels.
  • Connected knowledge: Bring together knowledge from Stack Internal Community, Google Docs, and Slack.
  • Expert validation: Route knowledge gaps to an appropriate expert in Slack so reviewed answers can help the next person.
  • Role-based access: Manage who can access and administer workspace knowledge.

API Updates

  • Applications can search and retrieve Stack Internal knowledge through the production Knowledge API, alongside the Chat experience.

Bug Fixes

  • Chat remains usable when a connected source temporarily fails to provide its details.
https://doc-automation.netlify.app/pdfs/docs/internal/all_users/release_notes.pdf

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