Stack Internal Support

Stack Internal Release Notes

Applies to:
Starter
Organization

Week of October 19, 2026

Updated Functionality

  • Expert validation in Slack: Actions show a processing message while they complete. Supporting sources appear by default, without distracting link previews.

Week of October 12, 2026

Updated Functionality

  • Audit log downloads: Download all events matching the selected filters and dates, including events beyond the current page. Events can also be sorted by time.
  • Microsoft Teams setup: Connection details appear when connecting or reconnecting a source. The management view stays focused on teams and channels.
  • Stack Internal Community setup: Connection details are checked before they are saved, so invalid credentials produce an immediate error.
  • Privacy information: The home page now links to the privacy policy.

API Updates

  • Audit event export: Authorized administrators can download matching audit events as a CSV file through the API.

Bug Fixes

  • Interrupted source syncs: New synchronization runs can recover from an abrupt interruption, reducing cases where a source remains stuck in a running state.
  • Get Started accessibility: Corrected page headings make setup sections easier to navigate with assistive technology.

Week of October 5, 2026

Updated Functionality

  • Starter source limits: Starter workspaces can connect up to three sources. The Sources and Get Started pages explain when that limit is reached and provide an upgrade link.
  • Audit log filters: Search within filter choices and use improved date controls to find events more easily.
  • Microsoft Teams connection checks: Test a Teams connection during setup or editing before saving it.
  • Fresher Google Docs knowledge: Connected Google Docs are checked hourly instead of once a day.
  • Public Teams channels: Eligible users can discover knowledge from standard channels in public teams without first joining the team.
  • Chat links: Links in answers open in a new tab, keeping the conversation in place.

Bug Fixes

  • Date-related questions: Chat uses the current date when interpreting phrases such as “today” and “yesterday,” improving the relevance of time-based answers.
  • Usage dashboard feedback: Feedback rate and rated-response totals reflect the full selected period, even when its final day has no data.

Week of September 28, 2026

Major New Features

  • Starter workspaces and plans: Teams can create a workspace, invite colleagues, and connect sources under the new Starter and Organization plans.
  • Custom roles and invitations: Enterprise administrators can create roles with tailored access. Starter workspaces can invite additional members.
  • Custom sources: Organizations can register a source outside the built-in connectors and bring its content into Stack Internal.

Updated Functionality

  • Easier source setup: Connector pages explain account requirements more clearly.
  • More useful audit logs: Administrators can filter events by person, event, and date, and browse results page by page.

API Updates

  • Content Ingestion API: Create, update, and delete records for a custom source.
  • Trust scores: Knowledge results include machine-readable trust scores.

Bug Fixes

  • Google Docs synchronization: Temporary Google errors are retried more reliably.
  • Usage dashboard layout: Corrected double scrolling and sidebar movement.

Week of September 21, 2026

Major New Features

  • Microsoft Teams source: Connect supported public channels so their knowledge can be found in Stack Internal.
  • Usage dashboard: See activity, questions, answer engagement, helpful answers, searchable knowledge, and credit use.
  • Audit log viewer: Administrators can review workspace activity.

Updated Functionality

  • Knowledge credit breakdown: See how credits are used across Chat, expert validation, connected AI tools, and the API.
  • Source setup guidance: Connection pages more clearly explain the accounts and access needed.

API Updates

  • Usage and engagement metrics: The API provides the metrics shown in the usage dashboard.

Bug Fixes

  • Large Google Docs imports: An interrupted import can resume from saved progress.
  • Knowledge indexing: Large documents or problems in one workspace are less likely to delay processing for others.

Week of September 14, 2026

Updated Functionality

  • Mobile Chat: The message box stays above the keyboard while typing.

Bug Fixes

  • Expert validation notifications: Requesters receive a completion notice when their Slack account can be matched by email.

Week of September 7, 2026

Bug Fixes

  • Chat on iPhone: Focusing the message box no longer unexpectedly zooms the page.

Week of August 31, 2026

Updated Functionality

  • Connected applications: Edit an existing OAuth application’s name, description, redirect addresses, and access settings.

API Updates

  • Member search: Find members by exact user ID.

Week of August 24, 2026

Updated Functionality

  • Single sign-on: Workspaces support sign-in started from their identity provider.
  • Expert validation: People who request validation receive a notice after an expert completes it.

Week of August 17, 2026

Bug Fixes

  • Long Chat conversations: Improved stability when a conversation approaches its context limit.

Week of August 10, 2026

Updated Functionality

  • Chat sources: The Sources menu shows available sources and guidance based on a user’s access.
  • Sign-in help: The login page includes a help link.

Bug Fixes

  • Chat formatting: Numbered lists and citations display more reliably.
  • Members page: Search, filters, sorting, and page position remain in place after changing a member’s role or activation status.

Week of August 3, 2026

Bug Fixes

  • Chat navigation: Workspace links open the intended page.
  • Long conversations: Scrolling is steadier while an answer is being generated.

Week of July 30, 2026

Major New Features

  • Initial Stack Internal release: Customers can ask questions in Chat and find answers grounded in connected knowledge, with source and trust information.
  • Connected knowledge: Bring in content from Stack Internal Community, Google Docs, and Slack.
  • Expert validation: Request a subject matter expert’s review through Slack.
  • Role-based access: Workspace permissions control who can manage and use features.

API Updates

  • Knowledge API: Search and retrieve connected knowledge programmatically.

Bug Fixes

  • Chat availability: Chat remains usable when details for a connected source cannot be retrieved temporarily.
https://doc-automation.netlify.app/pdfs/docs/internal/all_users/release_notes.pdf

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