Stack Internal Support

Google Docs Source InfoSec Overview and FAQ

Information security overview and FAQ for the Stack Internal platform's Google Docs source.

Overview

The Google Docs source brings approved document content into Stack Internal knowledge features. The content enters the product path used to prepare information for search and retrieval. Protected access checks apply when content is added. Stack Internal then turns the content into searchable knowledge records for use by product features. The source keeps its role focused on bringing approved document content into Stack Internal rather than providing a separate end-user experience.

Document content

The source handles the document content selected for use in Stack Internal. That content is accepted by the product and prepared for knowledge features. Stack Internal stores the resulting knowledge records in its product database and search store so the information can be found when needed.

Protected access

Content functions use authenticated access through Stack Internal's identity provider. This verifies the user or connected application before protected content work begins. The access check applies to the connection that adds approved document content to Stack Internal.

Knowledge preparation

After document content enters Stack Internal, the product prepares it for search and retrieval. This creates searchable knowledge records that product features can use. The process is designed around the selected document content rather than around a separate customer-facing source interface.

FAQ

Data access, privacy, and storage

What customer data can the Google Docs source access or retrieve?
The Google Docs source handles the approved document content selected for Stack Internal knowledge features. Stack Internal uses that content to create searchable knowledge records. The source's role is limited to the document information needed for that content connection.

Is customer data persisted, transmitted, or copied outside the approved environment?
The source sends approved document content into Stack Internal for knowledge preparation. Stack Internal keeps the resulting knowledge records in its product database and search store so product features can find and use the information.

Access and permissions

How does the Google Docs source authenticate users, services, or client applications?
The content connection uses authenticated access through Stack Internal's identity provider. This checks the user or connected application before protected content work begins. The source then adds the approved document content to Stack Internal knowledge features.

What permissions does the Google Docs source need to access internal or external systems?
The source uses authenticated access to add approved document content to Stack Internal. Its access is tied to the content connection and the knowledge function that prepares the document information for search and retrieval.

Security and audit controls

How does the Google Docs source prevent unauthorized access, data exfiltration, or unauthorized write actions?
The source uses authenticated access before it adds approved document content to Stack Internal. The connection is focused on the content selected for knowledge features. Stack Internal then prepares that content for search and retrieval within the product.

Additional security controls

What monitoring and audit logging capabilities are available for the Google Docs source?
The Google Docs source is supported by the content-ingestion function, which initializes operational monitoring and reports its health status. The function also maintains the source's state while it collects and synchronizes approved content. These controls give Stack Internal operators visibility into the health of the connection and its content updates.

Integration and API usage

How is the connection established between the Google Docs source and internal or external systems?
The Google Docs source uses an authenticated content connection to bring approved document content into Stack Internal. The product then prepares the content for knowledge features, including search and retrieval.

https://doc-automation.netlify.app/pdfs/docs/internal/for_admins/information_security/infosec_google_source.pdf

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